Camloto Video Chat — Privacy Policy

Privacy Policy

  1. Introduction and Data Processing
    1. We are steadfast in our commitment to preserving and safeguarding the privacy of our esteemed service users. This policy delineates our approach to handling personal data when we function as a data controller, signifying our role in determining the purpose and methodology of processing said personal data.
    2. By utilizing our service, you unequivocally express your consent to the transmission and processing of personal data as specified within this comprehensive policy.
  2. How We Utilize Your Personal Data
    1. We may engage in the processing of data related to your use of our service, referred to as "usage data." This may encompass information such as your IP address, geographical location (restricted to country and state), browser specifics (type and version), operating system details, referral source, duration of visit, page views, website navigation paths, and details concerning the timing, frequency, and patterns of your service engagement. Our analytics tracking system serves as the source of this usage data. This processing finds its legal basis in your consent, as articulated in Section 1, and our legitimate interests, specifically in monitoring and enhancing the quality of our service.
    2. Information contained within any inquiries you submit to us pertaining to goods and/or services falls under the category of "enquiry data." We may process this data with the intention of offering, marketing, and selling relevant goods and/or services to you, grounded in your consent as manifested in Section 1.
    3. Details related to our customer relationships, encompassing customer contact information, constitute "customer relationship data." This may encompass your name, contact particulars, and the contents of communications exchanged between us. The origin of this data lies with you, and we process it for the purpose of managing and nurturing our relationships with customers, facilitating communication, maintaining records of these interactions, and promoting our products and services. This processing rests upon your consent, as elucidated in Section 1, and our legitimate interests, specifically the effective management of our customer relations.
    4. Information regarding transactions, including the purchase of goods and services through our service, is referred to as "transaction data." This may include your contact information, card details, and transaction particulars. We process this data to fulfill the provision of acquired goods and services and maintain accurate transaction records. The legal basis for this processing comprises your consent, as articulated in Section 1, and our legitimate interests, primarily in the proficient administration of our service.
    5. For individuals subscribing to our email notifications and/or newsletters, "notification data" comes into play. We process this data to facilitate the dissemination of relevant notifications and newsletters. Your consent, as outlined in Section 1, serves as the legal foundation for this processing.
    6. Information contained within or relating to any communication transmitted to us is categorized as "correspondence data." This may include communication content and metadata linked to the correspondence. This data is processed to facilitate communication and uphold meticulous records. The legal basis for this processing derives from your consent, as delineated in Section 1, and our legitimate interests, specifically the effective administration of our service and communication with users.
    7. We may process data pertaining to your client application, including details about the web browser or mobile application used to access our service, collectively referred to as "client data." This may encompass your IP address, browser type and version, browser capabilities, operating system details, hardware configuration, imei/esn code, device manufacturer, serial number, and model name. We process this data to ensure the efficient administration of our service. This processing is predicated on your consent, as stipulated in Section 1, and our legitimate interests.
    8. Information exchanged through text messages within our service is deemed "message data." This data is processed to facilitate such exchanges and manage our service effectively. Your consent, as indicated in Section 1, and our legitimate interests govern this processing.
    9. Information concerning your communication with other users within our service is categorized as "communication data." This may encompass client and usage data for both sides, along with timestamps and durations of communication. The legal basis for this processing is your consent, as articulated in Section 1, and our legitimate interests.
    10. In instances where users are banned due to inappropriate behavior, we may process "ban data." This includes elements of usage and client data necessary to enforce the user's suspension. Additionally, it may encompass an image extracted from the user's video feed, which can be collected either in response to a complaint from another user or upon the detection of inappropriate behavior through our system's behavioral analysis. This processing is founded on your consent, as specified in Section 1, and our legitimate interests.
    11. Similar to other site operators, we may process "log data" regarding your browser whenever you visit our site. This data includes your IP address, browser type and version, visited pages, timestamps, and session duration. Importantly, this log data does not encompass personally identifiable information. The legal basis for this processing is your consent, as outlined in Section 1, and our legitimate interests.
    12. In certain cases, we may process any of your personal data identified in this policy to establish, exercise, or defend legal claims, whether within court proceedings or administrative procedures. This processing aligns with our legitimate interests, specifically safeguarding and asserting our legal rights, your legal rights, and the rights of others.
    13. We may process your personal data when necessary to secure or manage insurance coverage, assess and mitigate risks, or obtain professional counsel. This processing is grounded in our legitimate interests, chiefly focused on safeguarding our business against potential risks.
    14. We reserve the right to process your personal data whenever compliance with a legal obligation is mandated or when it becomes imperative to protect your vital interests or the vital interests of another natural person.
    15. In summary, while we may process your personal data for a range of purposes as delineated above, we are firmly committed to doing so within the confines of legal regulations and our outlined policies. We urge you not to supply any other individual's personal data to us unless expressly prompted to do so.
  3. Providing Your Personal Data to Others
    1. Disclosure to Insurers and Professional Advisers: In certain circumstances, it may be imperative to disclose your personal data to our insurers and/or professional advisers. This disclosure is made to the extent reasonably necessary for the following purposes: securing or maintaining insurance coverage, risk management, seeking professional counsel, and establishing, exercising, or defending legal claims. This may encompass both court proceedings and administrative or out-of-court procedures.
    2. Financial Transactions and Payment Service Providers: Financial transactions associated with our service may be facilitated by designated payment services providers, including but not limited to PayPal, Apple, Google, and VK. Transaction data will be shared with these payment service providers solely to the extent required for processing payments, issuing refunds, and addressing inquiries or complaints related to such payments and refunds.
    3. Legal Obligations, Vital Interests, and Legal Claims: Your personal data may be disclosed when necessary to fulfill legal obligations imposed upon us. Furthermore, such disclosure may be warranted to safeguard your vital interests or the vital interests of other natural persons. It may also be pertinent to disclose personal data for the purpose of establishing, exercising, or defending legal claims, whether within the purview of court proceedings or administrative or extrajudicial processes.
    4. IP Address Disclosure for Peer-to-Peer Connections: Our service may necessitate the establishment of a direct connection between your computer and that of another user. To facilitate this connection, your IP address must be made available to the other user's computer. It is important to note that while this information is required for the functionality of peer-to-peer systems, it is not displayed through the service's interface to the other user.
  4. Retaining and Deleting Personal Data
    1. Data Retention Duration: Personal data processed for any purpose shall not be retained for a period exceeding that which is necessary to fulfill the intended purpose(s).
    2. Message Data: We do not retain complete message data (message log). Neither outgoing nor incoming messages are stored, and they cannot be retrieved or restored. However, specific messages are retained as part of ban data in cases involving inappropriate behavior in text chat.
    3. Ban Data: Ban data is retained for the duration necessary to uphold the ban technically for a predetermined period. User images are not preserved beyond the expiration of a ban, but records pertaining to the specific ban are maintained.
    4. Communication Data: We do not retain communication data, encompassing information regarding the parties involved and the timing of communications. Such data is neither stored nor recoverable.
    5. Retention in Compliance with Legal Obligations: Personal data may be retained when such retention is mandated by a legal obligation to which we are subject, or when it is necessary to protect your vital interests or those of other natural persons.
    6. Deletion Request: Should you wish to request the deletion of your data, please utilize the form provided at https://camloto.com/account-deletion/. Upon undergoing the necessary verification procedures, we will expeditiously process your request in accordance with applicable laws.
  5. Protection of Personal Data
    1. Technical and Physical Measures: We have implemented rigorous technical and physical measures to safeguard the personal data of our users from loss, destruction, alteration, unauthorized access, disclosure, and any other unlawful forms of processing.
    2. State-of-the-Art Protection: Our data protection measures adhere to the latest industry standards. We employ secure server software (SSL) to encrypt user data before transmission, and our database is hosted within a secure data center.
    3. Authorized Personnel Access: Access to user data is restricted solely to authorized personnel.
    4. Security Vulnerability Reporting: While we diligently focus on the security of personal data, the potential for vulnerabilities exists. If you suspect the discovery of a security or privacy vulnerability while utilizing our services, kindly report it by sending a detailed description via email to [email protected]. We may reach out to you for further information if necessary.
  6. Amendments
    1. Policy Updates: We reserve the right to periodically revise this policy by publishing a fresh iteration on our website. It is incumbent upon you to occasionally peruse this page to ensure your satisfaction with any modifications to this policy.
  7. Cookie Policy
    1. Introduction to Cookies: A cookie, in this context, is a file that contains an identifier, comprising a string of alphanumeric characters. It is transmitted by a web server to a web browser and subsequently stored by the browser. The browser then returns this identifier to the server each time a webpage request is made.
    2. Cookie Types: Cookies may assume one of two categories: "persistent" cookies and "session" cookies. A persistent cookie is retained by a web browser and remains valid until its predetermined expiration date, unless manually deleted by the user before that date. Conversely, a session cookie expires upon the conclusion of the user's session, which occurs when the web browser is closed.
    3. Non-Personal Nature of Cookies: Cookies, as a rule, do not contain information that personally identifies a user. However, it is conceivable that personal data stored by us may be correlated with data derived from cookies.
  8. Our Use of Cookies
    1. Authentication: We employ cookies to authenticate and identify you during your visits to our website, facilitating navigation.
    2. Analysis: Cookies serve to assist us in analyzing the utilization and performance of our website and services.
  9. Cookies Employed by Service Providers
    1. Utilization of Cookies: Our service providers utilize cookies, which may be stored on your computer when you visit our website.
    2. Google Analytics: We employ Google Analytics for website analysis. Google Analytics utilizes cookies to collect data concerning website usage. The acquired information is utilized for generating reports on website usage. For further details, please refer to Google's privacy policy at: https://www.google.com/policies/privacy/.
    3. Facebook Login and Like Button Widgets: We utilize the Facebook Login and Like Button widgets to facilitate login and sharing of information about our service on Facebook. When visiting webpages containing this widget, your browser establishes a direct connection with Facebook servers. Subsequently, the widget's content is transmitted to your browser and integrated into the displayed webpage. If you access our website while logged into your Facebook user account, information pertaining to your visit will be transferred to Facebook. Facebook may associate your visit to our website with your user account. Information resulting from interactions with the Facebook widget, such as clicking the "like" button or leaving a comment, is directly conveyed to and stored by Facebook. To prevent this, it is imperative to log out of your Facebook account prior to visiting our website. Please consult Facebook's privacy policy (https://www.facebook.com/privacy/explanation) for comprehensive information regarding data collection, analysis scope, your rights, configuration adjustments, and privacy protection.
    4. Twitter Tweet Button Widget: We employ the Twitter Tweet Button widget to enable the sharing of information about our service on Twitter. Twitter utilizes cookies for purposes expounded in their policy at https://help.twitter.com/ru/rules-and-policies/twitter-cookies. The privacy policy of Twitter can be accessed at https://twitter.com/ru/privacy.
  10. Managing Cookies
    1. Options: Most web browsers afford you the ability to decline or delete cookies. The procedures for doing so differ among browsers and versions.
    2. Impact of Cookie Blocking: Disabling all cookies may adversely affect the usability of numerous websites.
    3. Features and Cookies: Blocking cookies will preclude you from fully accessing all the features on our website.
  11. External URLs
    1. Links to External Websites: We reserve the prerogative to incorporate external links directing users to websites and third-party goods within our service.
    2. Third-Party Contents: Although our intent is to invariably provide links and URLs to reputable websites, we assume no liability for the content, security, or actions undertaken on such websites.
    3. Responsibility for Personal Data: Upon navigating to third-party websites, any personal data you provide is governed exclusively by the privacy policy of the respective website. We disclaim any responsibility for the data you opt to furnish.
  12. Special Note for Parents
    1. Parental Supervision: While we encourage children to consult with their parents before divulging personal data, it is the responsibility of parents to oversee their children's online activities. We recommend the utilization of parental control tools offered by online services and software providers.
  13. Special Note for Kids
    1. Permission from Parents: Prior to transmitting any information about yourself to us or any other entity over the Internet, it is imperative to seek permission from your parents.
  14. Contact
    1. Inquiries: If you have inquiries regarding this policy, please contact us via email at: [email protected]. Please be advised that letters sent to this address unrelated to privacy policy matters may be disregarded.